Last updated: August 21, 2020
This Policy describes the types of information we may collect from you when you access or use the Coread.AI website located at www.coread.ai (the “Site”), or when you use or interact with any other products, applications, or features provided by us (collectively, the “Service”). This policy also explains our practices for collecting, using, maintaining, protecting, and disclosing that information.
If you do not agree with this Policy you should not use the Service. This Policy may change from time to time. We will notify you of material changes, but it is your responsibility to check this Policy periodically for updates.
We, along with any third-party companies or individuals with whom we work, may collect information directly and voluntarily from you when you use the Service or contact us directly. We may collect personal information and non-personal Information, depending on how you use the Service and what information you provide to us.
Personal Information. Personal Information is generally any information that can be used to identify you individually, either by itself or in conjunction with other information.
Examples of Personal Information we collect may include:
• Contact Information, such as your name, phone number, email address, postal address or zip code;
• Online identifiers or other device information, when that information is linked to other personal Information or non-personal Information that allows that individual to be identified;
• Location information when that information is linked to other personal information or non-personal Information that allows an individual to be identified.
How We Collect Personal Information. We collect personal information described above when you submit a message or request through the electronic forms provided on the Site, or otherwise provide it to us in connection with the Service; report a problem with any part of our Service; or respond to polls or surveys distributed for research purposes.
Non-Personal Information. Non-Personal Information includes information that is about you or about your use of the Service but does not identify you personally, such as:
• Anonymous usage data;
• Referring/exit pages and URLs;
• Browser or platform type;
• Internet connection;
• Equipment used to access the Service;
• Mobile device ID, model, and manufacturer;
• Language preference, referring site;
• Additional websites requested;
• Preferences you submit and preferences that are generated based on data you submit; and
• The date and time of user requests.
*The preceding lists of personal information and non-personal Information we may collect are illustrative, not exhaustive. All information we collect from you depends on how you use and interact with us and the Service.
How We Collect Non-Personal Information. We generally collect non-personal information through automatic data collection technologies, which are described in more detail below.
We may use automatic data collection technologies and analytics tools (such as Google Analytics) to collect information from your device or browser about your equipment, browsing actions, and patterns when you access, use, and interact with the Service. The information we collect automatically is statistical data, and generally does not include personal information. We use this information to maintain the security and operation of the Service, and to gain insights about the functionality and use of the Service in order to improve the Service.
Location Information. We may, from time to time, track use location through IP logging for security and fraud prevention purposes. Use location may also be tracked in connection with our use of automatic data collection technologies, such as Google Analytics.
Do Not Track Disclosure. You may set your web browser to transmit a “Do Not Track” signal to websites and online services you visit. At this time, we do not respond to or alter our practices when our systems receive a Do Not Track signal from a user’s web browser. For more information on Do Not Track, please visit www.allaboutdnt.com.
Information collected from other sources. We use Google Analytics, which enables Google to collect data about our website traffic. You can learn more at this link https://policies.google.com/technologies/partner-sites, and you can opt out of tracking by Google at this link: https://tools.google.com/dlpage/gaoptout/
We do not knowingly solicit data from or market to children under 18 years of age. By using the Service, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Service. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at email@example.com
We use personal information collected via the Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To respond to inquiries you submit to us with your Consent. We use the information you provide us directly through electronic forms on the Site, such as your contact information, to respond to any inquiries or requests you submit to us. Please note, by submitting a request or inquiry to us through the Site or via email, you are consenting to us using your information to respond directly to you regarding the request or inquiry.
To send you marketing and promotional communications for Business Purposes. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time by clicking the unsubscribe button at the bottom of the email.
To send administrative information to you for Business Purposes and/or possibly for Contractual Purposes. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
Request Feedback for our Business Purposes. We may use your information to request feedback and to contact you about your use of our Service.
To protect our Sites for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention) and to enforce our terms, conditions, and policies.
To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
We share and disclose your information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. This list is an example of some of our technology providers, but is not exhaustive and is subject to change from time to time. Please contact us if you would like more information.
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your Consent. We may disclose your personal information for any other purpose with your consent.
In general, we will only retain personal information for as long as you are using the Service or as otherwise needed to provide you the Service or complete other purposes described in this Policy. We may also retain and use your Personal Information as necessary to satisfy any legal requirements, including enforcing our rights and agreements and resolving disputes. We will try to delete your information promptly consistent with these data retention practices. However, there might be some technical delay involved in deleting information from our servers, and backed-up versions might still exist after deletion. In addition, we do not delete any data that has been rendered completely anonymous or maintained in de-identified, aggregated form with data of other users (such as usage trend reports).
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We implement security measures designed to protect your information from unauthorized access, use, or disclosure. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks, and Coread.AI shall not be responsible for the circumvention of any of the Service’s privacy settings or security measures.
Coread.AI aims to provide transparency, security, and accessibility when it comes to your personal data.
You may request information about what data we have collected about you, or you may request a copy of your personal data from us at any time. We will need to verify that you are the individual about whom the requested information relates before we provide specific information to you. If you request a copy of your data, and we can complete the verification process described in more detail below, we will provide you a copy in a structured, electronic format. Please see the section below called “Exercising Your Rights & Request Verification” for more details.
You may also request that your personal data be corrected if you believe it is incorrect or incomplete, or that it be deleted entirely. We will delete your personal data upon your request if you send us a request with a description of the basis for your request; however, we may first restrict processing of your data as permitted under applicable law in order to assess your request prior to any deletion of data.
You may revoke consent to our processing activities that are based on your consent, if and when applicable. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Finally, you may object to our processing of your personal data, or request that we restrict the processing of your personal data. If you request that we restrict processing of your data, we will stop processing your data, but it may impact our ability to provide the Service to you, and we may still store your data as permitted under applicable law pending an assessment of your request.
We may not be able to accommodate a request to change or delete information if the change would violate any law or legal requirement, or if such change would cause the information to be incorrect.
If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you fail to provide personal information when it is required by law or necessary for us to perform our obligations under a contract with you, we may not be able to perform the contract.
You do not need to create an account with us to exercise your rights to opt out, obtain your personal information, or request that we delete your information. However, we may ask you to provide additional personal information so that we can properly identify you to respond to your request. We will only use personal information that you provide in connection with an information and/or deletion request in order to review and comply with your request, and to track compliance with your request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.
In order to verify any requests you submit to receive or delete your information, we will need you to provide your full name and email address. You can submit a request by sending us an email with your name, email address, and a brief description regarding your request. Please submit all requests to firstname.lastname@example.org with the subject line “Privacy Request.”
You may also designate an authorized agent to make requests on your behalf. In order to respond to a request from an authorized agent, the authorized agent must provide sufficient evidence to demonstrate that the requestor is an authorized agent with written permission to act on your behalf.
In certain circumstances, we may decline a request described above, particularly if we suspect fraudulent activity and/or if we are unable to verify your identity. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. To opt out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still need to send you service related emails if you are also a customer of ours. To otherwise opt out, you may email us at email@example.com
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Service, you have the right to request removal of unwanted data that you publicly post on the Service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.
You have the right to make a complaint at any time to your local data protection authority if you have concerns regarding your rights under applicable law. We would, however, appreciate the chance to address your concerns so please contact us first so that we can discuss a resolution with you directly.
If you have questions or comments about the Service, this Policy, or any of our other policies, you may email us at firstname.lastname@example.org